PRIVACY POLICY

Privacy Policy
Effective Date: August 14, 2026

TaleMail respects the privacy of our customers and the families who use our products.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit tale-mail.com, purchase a product, or communicate with TaleMail.

Information We Collect

When an adult places an order or contacts TaleMail, we may collect information such as:

Payment information is processed by our payment service providers. TaleMail does not need to store your full payment card number in order to fulfill your purchase.

For personalized products, a parent, guardian, or other adult purchaser may provide information about a child or recipient, such as a first name, age, interests, special occasions, or other personalization details.

Please provide only the information reasonably necessary to create the requested product.

We may also collect technical information automatically, such as browser type, device information, pages visited, referral source, approximate location, and website interaction data through analytics technologies.

How We Use Information

We use information to:

Children's Privacy

TaleMail products are created for families and children, but purchases, checkout, and submission of personal information through our website are intended for adults.

Children under 13 should not submit personal information, place orders, or complete forms on TaleMail without involvement of a parent or legal guardian.

A parent or guardian may provide information about a child when needed to create or deliver a TaleMail product.

We do not intentionally sell children's personal information or use children's personalization information for behavioral advertising.

If you are a parent or guardian and believe a child has submitted personal information directly to TaleMail without appropriate permission, please contact hello@tale-mail.com so we can review and, when appropriate, delete the information.

Analytics and Cookies

TaleMail uses or may use cookies and similar technologies to operate the website, understand website usage, measure performance, and evaluate marketing.

These services may include analytics providers such as Google Analytics and other advertising or measurement tools that TaleMail chooses to enable.

Third-party providers may process device, browser, and interaction information according to their own privacy policies.

Sharing of Information

We may share information with service providers only when reasonably necessary to operate TaleMail, including providers that assist with:

We may also disclose information when required by law or when reasonably necessary to protect TaleMail, our customers, or others.

We do not sell personal information for money.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including order fulfillment, customer service, accounting, fraud prevention, and legal obligations.

Personalization information should not be retained longer than reasonably necessary to provide the requested product and related customer service.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information associated with you, subject to applicable legal requirements and legitimate business obligations.

Email:

hello@tale-mail.com

Security

We use reasonable administrative and technical measures intended to protect personal information.

No online system can guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites or services. TaleMail is not responsible for the privacy practices of those third parties.

Changes to This Policy

We may update this Privacy Policy as our business, website, or legal obligations change.

The current version will be posted on this page with its effective date.

Contact

For privacy questions:

TaleMail
hello@tale-mail.com
https://tale-mail.com